Customer Service Rep

Role Summary

You will play a crucial role in managing and coordinating limousine driver operations, ensuring seamless service delivery for our clients. This role requires commitment to a shift schedule, working from the office 5 days a week, including weekends, and the ability to work independently when necessary.

Key Responsibilities

• Manage a group of limousine drivers, addressing their inquiries and providing timely support.
• Ensure all job postings are accurately and promptly communicated to drivers.
• Monitor and ensure drivers are punctual and prepared for their assigned jobs.
• Maintain operational efficiency by multi-tasking during peak booking periods.
• Collaborate with the team to ensure smooth coordination and execution of bookings.

The Talent

• Excellent communication and problem-solving skills.
• Proficiency with Google Docs/Google Sheets.
• Flexible and adaptable to dynamic operational needs.