Customer Service Receptionist

Customer Service at Reception Counter

Support customers, delivery staff, and vendors with a courteous and professional attitude.

Ensure the reception area remains clean, organized, and welcoming for all visitors.

Address customer inquiries regarding delivery status, scheduling, and services offered.

Inventory Control

Conduct daily verification of on-site items against the previous day's inventory.

Ensure all items are in their designated locations.

Accurately update and complete the inventory log for the respective shift.

Material Requisition and Replenishment

Assess daily replenishment needs from inventory checks and email request for approval.

Verify the delivery of materials requested and track their arrival.

Customer Relations

Coordinate receiving and proper handling of incoming packages. Ensure packages are logged, securely stored, and promptly delivered to customers.

Inspect packages for damage upon receipt, ensuring that all items meet the required standards before processing for delivery.

Marketing Initiative

Encourage potential customers to engage the services and highlight the benefits they will receive.

Develop marketing campaigns designed to drive sales and enhance brand visibility.

Requirements:

• Experience in Service/Retail sector is preferred. Fresh grads are welcome to apply too.

• Excellent verbal and written communication skills.

• Friendly, approachable, and dedicated to providing a high level of service.

• Able to multitask in a fast-paced environment.
• Proficient in using Microsoft Office Suite (Word, Excel, Outlook) and experience with phone and scheduling systems.

Working Locations:

1. Jewel Arrival Hall
2. People's Park Complex (Chinatown)