Customer Service Operations Executive

Job Description & Requirements

Contract Duration: 1-year

Monthly Salary: Up to $2850
Work Location: Havelock Square, Singapore
Work Hours:

Mon to Thur : 8.30 am to 6.00 pm

Fri : 8.30 am to 5.30 pm

Sat : 8.30 am to 1.00 pm (Alternate Saturdays each month)

Job Description

• Provide frontline support, guide users through application requirements, and handle enquiries
• Process both counter and online applications efficiently and within timelines
• Coordinate with internal teams and tech support to resolve service and system issues
• Manage document delivery, track service status, and ensure timely completion
• Support workflow improvements, SOP updates, and cross-agency collaborations

Requirements:

• Diploma and above
• Minimum 3 years of relevant work experience
• Willing and able to perform field duties across Singapore (travel expenses reimbursed)
• Strong ability to work independently, under pressure, and collaboratively in a team
• Proficient in IT and related applications
• Only Singaporeans

Interested candidates do drop your resumes to [Confidential Information]

We regret to inform that only shortlisted candidates are notified.