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Customer Service Officer (Service Centre)
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Customer Service Officer (Service Centre)
sinoppel device pte. ltd.- Posted 2 hours ago
- Be among the first 10 applicants
Job Description
Career Benefits:
- Attractive salary
- Team building activities
- Incentives will be given for meeting KPIs
- Highly accessible place of work near MRT
- Company medical insurance
- Comprehensive on the job training will be provided
Job scope
- Welcome customers enquiring about mobile issues
- Basic technical troubleshoot for the handphone and explain it to customers
- Attend to service customer enquiries promptly and politely
- Ensure data entry of keying of customer's details and mobile details with accuracy
- Cooperate closely with technician especially for the handover of mobile handset and customer info
Requirements
- Love to interact with customers
- 5.5 days working including weekends and PH
- Able to converse in Mandarin to liaise with mandarin speaking counterparts
- Candidates who are able to start work within short notice will be an advantage
More Info
Key Skills
About Company
Skills:
customer service, Time Management, basic understanding of mobile devices, Interpersonal Skills, communication
Skills:
web-based chat or messaging platforms, Microsoft Office Applications, appointment bookings
Skills:
Customer Service