Customer Service Officer - Call Centre

Helius Technologies Pte Ltd

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Posted a month ago
Over 50 applicants

1-4 Years

SGD 3,000 - 4,500 per month

Singapore

Customer Service

Job Description

Shift Role

Morning or Afternoon shift

Responsibilities:

Interact with internal & external customers to answer customers queries.
Maintaining a positive, empathetic, and professional attitude toward customers.
Responding promptly to customer inquiries on general and transactional enquiries
Communicating with customers through various channels.
Acknowledging and resolving customer requests.
Customer outreach to encourage the use of digital services.
Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.

More Info

Role:Customer Service Executive (Voice)

Industry:Customer Service

Function:Customer Service/Call Centre/BPO

Job Type:Contract Job

Date Posted: 07/01/2025

Job ID: 104230433

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About Company

Helius Technologies Pte Ltd

Helius Technologies is a global consulting and IT services company headquartered in Singapore. Our focus is on delivering consulting and staffing solutions spanning augmentation to managed services.

Established in 2006, Helius has partnered and supported leading companies across diverse industries including Banking and Financial Services, Manufacturing, Logistics and Healthcare.

Our objective is to be a solutions partner for our customers by focusing on their needs, leveraging our strong resource team, being flexible in our approach, and using proven processes. Over the years we have established our clientele and a significant pool of resources and facilities. We continue to grow rapidly as a company with strong management, technical and financial resources and unwavering commitment to serve our clients.

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