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Customer Service Officer
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Customer Service Officer
natureland international pte. ltd.- Posted 10 days ago
- Be among the first 10 applicants
Job Description
- Receiving visitors warmly at the front desk by greeting, welcoming and directing them appropriately.
- Must be able to cleary understand and explain the available promotions which are suitable to customer's requirements.
- Answering incoming phone calls, make appointment for customer and answer queries professionally.
- Maintain security by following procedures, monitoring logbook, issuing visitor badges.
- Contributes to team effort by accomplishing related results as needed.
- Experience as a Receptionist, Front Office Representative or similar role is preferred.
- Experience handling multiple phonelines.
- Professional attitude and neat appearance.
- Strong customer service skills and must be able to handle customer's complain.
- Effective interpersonal skills, friendly with positive mindset.
- Ability to be resourceful and proactive when issues arise.
- Able to commit to work on weekends and public holidays.
- Comfortable working in a fast-paced environment.
More Info
Key Skills
Work in A Fast Paced Environment
Multi-line Phone
Resourceful Problem-solving
Security Procedures
Answering Telephones
Implementation of Promotions
Front Office Operations
Handle Customer's Complaints
About Company
Skills:
AWS, Customer Service, Credit Control
Skills:
Customer Service, Customer Support
Skills:
Customer Service
Skills:
Beauty knowledge, Sales customer engagement, Skincare knowledge, Retail Operations, Customer service, Treatment knowledge
Customer Service Officer (Defects Management / Handover Services)Knight Frank Property & Facilities Management Pte. Ltd.
Skills:
Customer Service & Resident Relations, Coordination & Scheduling, Defects Management & Follow-up, Communication & Interpersonal Skills, Administrative & Monitoring Skills