Customer Service Officer (Mercedes-Benz Boutique Sales)

We are looking for a dedicated Officer - Customer Service to be part of the Mercedes-Benz customer service team. You will be taking on the boutique sales portfolio. Being in a dynamic environment, you are expected to adapt, pick up and apply new skills and knowledge which will be necessary to your success in this role.

Key Responsibilities:

• Welcome and assist walk-in customers at the boutique.
• Provide product information and support boutique sales activities.
• Handle customer inquiries and follow up on service requests.
• Coordinate with internal teams to ensure smooth customer journeys.
• Maintain showroom presentation and support daily operations.

Requirements:

• Strong communication and interpersonal skills.
• Prior customer service or retail experience is an advantage.
• Proactive, detail-oriented, and able to work independently.

Working Hours: 830am to 6pm