Customer Service Officer

Job Duties

• Respond to customer inquiries via phone and/ or email related to Autonomous Vehicles
• Process Autonomous Vehicles bookings as required
• Attend to customer service feedback, complaint and lost & found matters
• Maintain customer records via data entry
• Perform any ad hoc duties assigned

Job Requirements

• GCE O Level / Diploma in any discipline
• Proficient in MS Office
• Possess good interpersonal and hearing skills
• Has experience in operational environment
• Good customer service skills
• Able to diagnose and resolve basic technical issue