Customer Service Officer
- Posted 20 hours ago
- Be among the first 10 applicants
Job Description
Job Description
- Provide general administrative support to various internal divisions/sites
- To manage the administration of QMS documentation and to assist in internal audit activities.
- Assist in procurement of office supplies and equipment
- Manage office general admin and sourcing for purchases
- Process service orders and billing
- Correspond and co-ordinate with clients, suppliers and contractors
- Prepare Banker's Guarantee and insurance coverage for projects
- Update ISO documentations periodically
- Assist in preparing reports, generate quotations & contracts
- Perform customer service function as below (if required)
- Provide call centre / technical helpdesk support and services
- Provide front desk service and attend to visitors enquiries
- Perform general administrative duties, such as data entry, stationery ordering and accounting, pantry ordering, handling emails, faxes, etc
- Any other ad-hoc assignments assigned by the Management.
Job Requirement
- Minimum GCE O level or any ITE qualification with at least two (2) years of relevant working experience in any customer service industries and with data entries experience in SAP or excel.
CBM Pte. Ltd. is committed to safeguarding your personal data in line with the Personal Data Protection Act (PDPA). For more details, please refer to our Data Protection Notice for Job Applicants on our official website.
We regret that only shortlisted candidates will be notified.
Thank you for applying.
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Key Skills
About Company
Skills:
Customer Service, Call Centre
Skills:
Microsoft Office, Financial Services, Bpo, Analytical Skills, Customer Service, Banking Compliance, Banking, Customer Service Excellence, Call Centre Management, Customer Satisfaction, Sourcing, Virtual Assistance, Attentive, Team Player, voice services, Communication, Interpersonal Skills, Proactive
Skills:
Customer Support, Work Under Pressure, Written English, Web Content, Customer Service, Team Player, Active Listening, Communication, Interpersonal Skills, Listening Skills
Skills:
Microsoft Office, Application Monitoring, Microsoft Excel, internal reporting, Customer Service, Internal and External Reporting, Call Centre Management, Team Player, Microsoft Word, Customer Call Handling
Skills:
mandarin chinese , Microsoft Office, Microsoft Outlook, Time and Attendance, Construction, Customer Service, Customer Relations, Product Knowledge, internal training, Outbound Calling, Good Written Communication Skills, Answering Enquiries, Liaising With Internal Stakeholders, Customer Care, Taking feedback