Customer Service Officer

Job Responsibilities:

• Handle customer enquiries via phone, email, or walk-in in a professional and timely manner

• Provide accurate information on company products, services, and processes

• Process customer orders, requests, and documentation in the system

• Coordinate with internal departments to ensure smooth order processing and service delivery

• Follow up with customers on order status, delivery arrangements, and service updates

• Resolve customer issues or complaints and escalate when necessary

• Maintain proper records of customer interactions and transactions

• Prepare reports and perform general administrative support as required

Business Edge Personnel Services Singapore

EA License No: 96C4864

EA Personnel Reg No: R26159908 (Tan Ying Ying)