Customer Service Officer (Banking)

Position:Customer Service Officer (Banking Sector)
Location: Jurong or Changi depending on preferred location andproximity from residence

Training: First 2 months of training will be conducted at Changi Location.

WorkTimings: ROTATING MORNING
Start time rotates between 8/9/10/11 am & ends at 5/6/7/8 pm including weekends & PH ( 1 week day off and 1 weekend off )

Job Requirements:
1. Comfortable with using computerapplications and tools.
2. Background in customer-facingroles (front or backend) is preferred.

Job Role and Responsibilities:
- Achieve set Customer Center targets (KPIs) while upholding service quality.
- Ensure accuracy and compliance for customer requests.
- Promote the Bank's products and services through cross-selling.
- Assist customers in transitioning to the Bank's digital platform based on their preferences.
- Uphold professional standards when interacting with customers
- Demonstrate flexibility in work deployment as needed.
- Assist Operations in managing customer requests and transactional follow-ups.
- On the job training will be provided.

Thanks, andBest Regards

KaranamVijaya Kiran

(EARegistration no: R1443178)

HP: +6592333815

RecruitmentManager

HeliusTechnologies Pte Ltd (EA Licence No: 11C3373)

https://www.linkedin.com/in/vijay-karanam-68462131/