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TISHON TRADING PTE. LTD.

CUSTOMER SERVICE MANAGER

TISHON TRADING PTE. LTD.
Early Applicant
  • Posted 12 days ago
  • Be among the first 10 applicants
2-5 Years
SGD 5,500 - 10,500 per month
Singapore

Job Description

  • Supervising day-to-day operations in the customer service department.
  • Responding to customer service issues in a timely manner.
  • Creating effective customer service procedures, policies, and standards.
  • Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
  • Implementing an effective customer loyalty program.
  • Maintaining accurate records and documenting all customer service activities and discussions.
  • Assessing service statistics and preparing detailed reports on your findings.
  • Hiring and training new customer service agents.
  • Managing the approved budget of the customer service department.
  • Staying informed on the latest industry techniques and methods.

More Info

Industry:Other

Function:Customer Service

Job Type:Permanent Job

Date Posted: 18/09/2025

Job ID: 126304251

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Last Updated: 18-09-2025 10:23:45 PM
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