Customer Service - Fraud Management (Bank) (12 Months Contract) #NKC

Handle customer-reported scam cases by conducting thorough investigations, analysing evidence, and providing recommendations to ensure fair and objective outcomes.

Key Responsibilities

• Serve as the primary point of contact for customers regarding scam allegations.

• Conduct timely, unbiased investigations and assess facts objectively.

• Analyse and synthesise evidence to identify patterns, trends, and potential risks.

• Provide well-reasoned recommendations based on investigation findings.

  Interested applicants may email resume to [Confidential Information]

  Chooi Kelly (CEI Registration No: R25136207)

  Recruit Express Pte Ltd (EA: 99C4599)

  We regret only shortlisted candidates will be contacted