- Process and manage customer orders, ensuring details match agreed quotations or pricing.
- Coordinate with the factory on pricing updates, delivery schedules, and order confirmations.
- Monitor shipments and expedite orders to meet client requirements.
- Follow up on payments and liaise with finance on overdue accounts or credit matters.
- Handle Letters of Credit (LC) and related documentation in line with company terms.
- Issue debit or credit notes when needed and maintain accurate financial records.
- Manage shipping instructions and prepare documents for customs clearance.
- Update customer and project information in SAP and CRM systems.
- Support complaint handling, product returns, and customer inquiries efficiently.
Requirements:
- Minimum Dip/Deg in Supply Chain/Business or other related courses with at least 5 years relevant experience with knowledge of import/export documentations
- Proficient in MS Excel and ERP/SAP
- Prior work experiences in cross-cultural environments/settings and handling of custom issues in Southeast Asia, Australia will be an added advantage
Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
CEI No: R24122857
Email: [Confidential Information]
EA License No: 99C4599
.All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.
