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Customer Service Executive (Order Processing/Letter of Credit) #JYS

5-7 Years
SGD 4,000 - 5,000 per month
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  • Posted 2 days ago
  • Be among the first 10 applicants
Early Applicant

Job Description

  • Process and manage customer orders, ensuring details match agreed quotations or pricing.
  • Coordinate with the factory on pricing updates, delivery schedules, and order confirmations.
  • Monitor shipments and expedite orders to meet client requirements.
  • Follow up on payments and liaise with finance on overdue accounts or credit matters.
  • Handle Letters of Credit (LC) and related documentation in line with company terms.
  • Issue debit or credit notes when needed and maintain accurate financial records.
  • Manage shipping instructions and prepare documents for customs clearance.
  • Update customer and project information in SAP and CRM systems.
  • Support complaint handling, product returns, and customer inquiries efficiently.

Requirements:

  • Minimum Dip/Deg in Supply Chain/Business or other related courses with at least 5 years relevant experience with knowledge of import/export documentations
  • Proficient in MS Excel and ERP/SAP
  • Prior work experiences in cross-cultural environments/settings and handling of custom issues in Southeast Asia, Australia will be an added advantage

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [Confidential Information]

EA License No: 99C4599

.All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

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Job ID: 129096679

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