Customer Service Officer
Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Jurong Gateway (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500
Job Responsibilities:
Sales and Customer Service
- Explain our courses, education philosophy and pedagogy to potential customers.
- Promote centre programmes to potential and existing customers
- Build relationships with our customers
- Handle phone and email queries effectively and promptly
- Perform and manage sales transaction effectively and promptly
Administrative Duties
- Arrange replacement lessons for students, and appointments for parents, Centre
- Management or teachers.
- Responsible for center's inventory and simple logistics
- Other administrative and ad hoc duties, e.g. filing documents
Requirement:
- Have minimum GCE A levels or Diploma qualifications.
- Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings.
- Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
- Open to be deployed at other centers due to work exigencies
Samuel Siaw
The Supreme HR Advisory Pte Ltd
EA No: 14C7279
Reg No: R2412474
