Customer Service Executive (East, SAP, Coating Manufacturing, APAC)

Job Responsibilities:

• Create sales quotation upon request from customers or sales team.

• Order entry and follow-up with customers on the delivery dates, including system projects order entry, PO placement with source and logistics matters.

• Releasing of shipment for pick/pack. Co-ordinating with freight forwarders for pickup.

• Support Field Service on service order and billing.

• Manage quality complaints between customers and source plant.

• Update equipment parts lead time.

• Follow-up on incoming shipment (equipment parts) including system projects.

• Ensure optimum stock level for made to stock items.

• Lodge QM Quality Notification in SAP for quality defects of goods and take appropriate corrective actions to close the loop.

• Ensure that orders are entered based on MTS/MTO criteria.

Job Requirements:

• GCE A Level or Diploma in Business Management or equivalent.

• SAP knowledge is a must.

• Excellent communication skills

• Understanding of international payment terms and incoterms

• Willing to work in Loyang.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on Apply Now.

We regret only shortlisted candidates will be notified.

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