Customer Service Executive

Company

Blooms is a tech startup in the home-fix and renovation space. We build innovative technological solutions to solve latent big problems in this conventional industry. Game for it

Roles & Responsibilities

We are looking for a customer-oriented Customer Service Executive, customer-facing role, to join our growing team. You'll play a key part in daily customer service & operations.

Need to have experiences in retail space exposure, basic compter skills, pleasant voice, with friendly and bubbly vibes.

Key Responsibilities

• Manage customer-relation-management softwares (whatsapp-based).
• Operate Blooms app backend system (training will be provided).
• Deal with walk-in & app-booking customers, explain service contents to them, assist them in bookings.
• Educate and demostrate Blooms app use to customers.
• Business operations.
• Serve customers at shop front on weekends.

Benefits.

• Travel opportunity to countries Blooms serve.
• Pioneering position, opportunties for career advancement.