Interacts with customers, clients and employees in a positive manner to address their enquiries, requests and issues with the products, projects or services
Handles the day to day office and project activities and ensuring and keeping things flowing smoothly
Resolves customer complaints and issues
Maintains record of customers ensuring all are accurate, up to date and secure
Handles accounts, billings and payments of customers/clients
Maintains communication between all departments and project teams in the organization
Supports team members of each projects on their administrative and billing requirements as and when needed
