Customer Service Coordinator

Key Tasks

Be the contact point between customer and warehouse operators (external and internal stakeholder) on shipments arrangement. To promptly liaises with customers / suppliers inquiries via phone call or email on day-to-day operations. To ensures all Inbound and Outbound documents & information is pass down to warehouse operators via email and/or all communication channels. To ensures warehouse operators input data accurately and complete Warehouse Management System inventory transactions within the timeline and maintain stock accuracy. To monitor / arrange daily Inbound and Outbound containers trucking with Customer. To input data for monthly billing in excel file. To ensure office areas are well maintained. Performs other job-related functions as and when required by superior.

Educational background / Work experience

• Candidate must possess at least O Level / Diploma in any field.
• At least 23 year of working experience in the logistic / 3PL / Supply Chain is required for this position.
• Proficient with computer function, Microsoft Office, email, warehouse management system.
• Singaporeans preferred