Customer Service Clerk

Our Core Values:

B.E.S.T - Striving to make things Better, Easier, Speedier, and Trim
Growth Mindset - Always evolving and learning for growth
Respectful & Courteous - Treating all with dignity and kindness
Shared Responsibility - Working together for a collective goal

What will you be doing

. Assist new customers at the counters and provide information about the services and answer inquiries.

. Answer reception phone calls.

. Tally operations weighing details with the weighbridge details.

. Retrieve or create customer details via the system to create a payment voucher.

. Verify the accuracy of payment details.

. Initiate/verify authentication approval for payment.

. Handle customer issues and feedback to the management for improvement.

. Maintain accurate records of all transactions in both digital and physical formats.

. Regularly update and maintain customer and transaction records to ensure accuracy and reliability of information.

. Maintain clear and effective communication with the operations team, drivers, and management for smooth operations.

. Provide general administrative support for office consumable

. Provide administrative support to operations and fleets.

What we are looking for

. Saturday and Sunday compulsory workday. Off on weekdays

. Strong attention to details and accuracy in data entry

. Ability to work independently and as part of a team

. Proficient in basic computer application

Join us and be a vital part of our weekend operations, making a difference in the scrap yard industry. Apply today and help us strive for B.E.S.T in everything we do!