Customer Service Executive

Duties

• Able to liaise with customers inquiries pertaining to shipments, customs status, cargo delivery timelines, and documentation.
• Assist on claims investigation by collecting required information from customers.
• Are proactive in providing shipments updates.
• Assisting customers in creating service requests and booking shipments.

Requirements:

• Diploma in any discipline
• Prior experience in logistics or freight forwarding preferred
• Experience in logistics documentation.
• Proficient in Microsoft Office applications

Emma

R1217919