Job Content
- Maintain daily communication and close relationships with customers.
- Order management for both warehouse and drop shipment.
- Proactive supporting sales operations in achieving sales targets.
- Provide a timely update to customers on the order changes of orders/shipmentschedule.
- To prepare shipping documents for customer clearance.
- Identifying customer demands and improving the process through cooperation with teammates.
- Solving customers queries and problems.
- Handle customer complaints and ensure thorough follow-up until resolution.
- Participate customer meeting or customer visits when required to strengthen customer relationship.
Job Requirement
1. Diploma or above, majoring in international trade and logistic is preferred
2. Fresh graduates are welcome
3. Fluent oral and written English
4. Knowledge of SAP will be a benefit
5. Bilingual of English and Mandarin
