Customer Service Assistant

Our Client:

• Logistics Industry

• Monday - Friday, 8:30am to 5:30pm

• West - Pandan Road

• UP $2300 + Transport Allowances $120 + AWS + Variable Bonus

Responsibilities:

• Coordinate and assign daily jobs, liaising with drivers and the call management team.

• Follow up with the call management team on spare parts delivery schedules.

• Communicate with customers regarding shipment and delivery dates.

• Work closely with the Operations RMA team on unused or returned parts.

• Arrange urgent (red rush) spare parts orders with the APDC HUB warehouse and drivers.

• Activate AHOC collection requests as initiated by the call management team or engineers.

• Track and follow up on back orders and manual release cases with customers and internal teams.

• Prepare loan forms for customers borrowing spare parts.

Requirements:

• Minimum GCE O Level

• No experience required, training will be provided

For interested applicants, please click QUICK APPLY

We regret to inform that only shortlisted candidates would be notified.

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Shanice Teo Le Yi | EA Reg No: R1986162

JTE Recruit Pte Ltd | EA Lic No: 14C7215