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HEPTACON CONSTRUCTION PTE. LTD.

Customer Relations Officer

Early Applicant
  • Posted 18 hours ago
  • Be among the first 10 applicants
5-8 Years
SGD 2,800 - 4,500 per month

Job Description

Core responsibilities:

  • Handle and resolve conflicts, feedback and complains pertaining to the construction projects.
  • Plan and launch public relation programs such as: preparing circulars, letters and notices to public and/or tenants/ residence.
  • Attend dialogue sessions with the Client, Resident Committees, Citizens Consultative Committees, Town Councils and any party as directed.
  • Attend and provide administrative assistance and logistic support in Construction Working Committee meeting, as and when directed by the SO Representative.
  • Conduct regular visits to residents/tenants affected by the works to gather feedback and keep them posted of work schedule changes and impact.
  • Conduct regular visits to residents and tenants affected by the works to gather feedback and keep them posted of work schedule changes and impact.
  • Work closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities.
  • Develop positive relationship and maintain good rapport with residents and different stakeholders.
  • Participate in project's meeting, record minutes of meetings pertaining to the assigned project.
  • Maintain proper record of all PR cases, correspondences and communication materials.
  • All other associated co-ordination and submission works and documentations.
  • Perform administrative and clerical duties.
  • Ad-hoc duties as assigned.

More Info

Industry:Other

Function:Construction

Job Type:Permanent Job

Date Posted: 30/09/2025

Job ID: 127707167

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Last Updated: 30-09-2025 06:56:36 PM
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