Address inquiries and public feedback related to project site activities and the environments.
Foster positive relationships with residents to work closely with the relevant parties.
Conduct regular on-site visits to residents'units for activities such as condition surveys, handing over units with the completed internal work and/or appointments made.
Arrange water ponding test (where applicable).
Send reminders and/or make calls to residents prior to the commencement
of internal work (3 Days Reminder Calls).
Coordinate with Supervisor, Sub-con representatives, RTO and residents
for necessary appointments and follow-up (where applicable).
Maintaining proficiency in the latest HIP Information Centre System (HICS) and
and staying updated on changes.
To update and complete all the HICS records within 1 month from the completion
of the toilet upgrading works and EASE 2.0 for each block.
Assist administrative and Data processing and programming (UBS) paperwork.
To disseminate information & handle resident complaints/feedback.
Other ad-hoc duties as assigned by the Customer Relations Officer and/or management.
