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Customer Care Assistant

Early Applicant
  • Posted 11 days ago
  • Be among the first 10 applicants
1-3 Years

Job Description

Responsibilities

  • Attend to merchant inquiries promptly and professionally
  • Provide first-level technical support to merchants over the phone
  • Perform accurate daily administrative data entry
  • Handle document scanning, filing, and data verification tasks
  • Maintain and update customer inquiries, issues, and resolutions in the internal portal
  • Assist with any other customer care-related duties as required
  • Requirements:
  • Preferably 1-2 years of experience in customer service support
  • Good communication skills with a pleasant and approachable personality
  • Able to work well under pressure and manage multiple tasks
  • Detail-oriented and organized
  • Proficient in computer use and common office applications
  • Able to communicate effectively in English
  • Willing to work on shifts, including weekends and public holidays

More Info

Industry:Other

Function:Customer Service

Job Type:Permanent Job

Date Posted: 19/09/2025

Job ID: 126516229

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Last Updated: 20-09-2025 05:03:56 AM
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