Credit Control Executive, Treaty Reinsurance

Credit Control Executive, Treaty Reinsurance

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Ensure timely settlements from Clients/Reinsurers as outlined in contract terms and procedures.
• Reconcile outstanding balances with Clients/Reinsurers, identify problem areas, and discuss issues/suggested solutions to resolve matters within the team. Raise these to the team leader when necessary. Ensure accuracy and quality control on reconciliation matters.
• Research unidentified cash balances under your care, discuss issues and suggested solutions to resolve matters within the team, and raise matters to the team leader when required.
• Complete cash allocation within 3 working days and guarantee settlement is processed to the appropriate parties according to procedures.
• Resolve reconciliation discrepancies with internal and external business partners in a timely manner.
• Respond to emails within a day if you cannot address them right away. Manage inquiries from both inside and outside the organization within 3 working days after receiving the email.
• Ensure that claim and cash call collections are tracked, gathered, and resolved promptly according to procedures. Provide updates to clients when necessary.
• Identify client's or reinsurer's behavior that might impact collections. Bring up collection difficulties to the Team Lead.
• Proactively follow up and monitor outstanding balances on a weekly basis. Seek Service Advocate's assistance if needed with collection and provide written updates on customer concerns to brokers and managers regarding ongoing issues.
• Ensure documents such as banking details follow established procedures.
• Ensure Compliance and Legal approval is acquired for third-party co-brokerages and brokerage-only accounts - TPA and JBA/BSA to be in place.
• Accurately manage risk on payments and receipts.
• Resolve all pending matters within a month and bring them up when required to Team Leader.

Adhoc Matters

. Engage actively with Service Advocates for the efficient collection of balances

. All other duties as required by the management.

. Audit confirmation when required

. Stay up to date on system matters affecting day to day operations, service level and outputs

Skills and experience that will lead to success

• Bachelor's degree in Business/Finance or equivalent.
• 3-4 years of experience in Credit Control and/or Technical Accounting.
• Good written and verbal communication skills in English.
• Great teammate with the ability to multitask, work independently, and communicate effectively in a dynamic team environment.
• Meticulous and able to multitask under tight deadlines with outstanding attention to detail.
• Proficiency in MS Office, including Word, Excel, and PowerPoint.
• Strong negotiation skills and the ability to present to senior collaborators in a professional environment.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

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