Course Manager

• Adecco is partnering with a public sector agency to search for a Course Manager (Public Sector).
• Role will start off as a contract assignment.

Overview:

The Course Manager will provide comprehensive administrative and operational support to ensure the smooth planning, coordination, and execution of training programmers. The role supports instructors as well as both local and international participants, contributing to the organization's mission as a center of excellence in professional training and knowledge sharing.

Responsibilities:

1. Pre-Course Administration

• Support the course application process and manage participant enquiries and documentation.
• Coordinate visa processing, travel arrangements, and logistics for both instructors and participants.
• Prepare course materials, learning resources, and required administrative arrangements for instructors.

2. Course Operations

• Oversee daily course logistics, classroom setup, and technical requirements.
• Provide on-site operational support during course delivery.
• Track and maintain attendance and participation records.

3. Post-Course Administration

• Process course evaluations, compile feedback, and issue certificates.
• Maintain an accurate participant database and related records.
• Handle instructor payments, claims, and associated administrative tasks.

4. Instructor and Participant Support

• Serve as the primary contact for local and international participants.
• Coordinate accommodation, transportation, and address special requests.
• Provide information and assistance regarding local amenities and arrangements.

5. Administrative and Financial Support

• Manage course scheduling and preparation of instructor agreements.
• Track and reconcile budgets and expenditures.
• Process payments, claims, and maintain accurate financial documentation.
• Collaborate with internal teams on finance and administrative matters.