Contract Sales Executive

Join us as a

Contract Sales Executive

Key Responsibilites:

• Conduct sales planning and develop service strategies to grow the portfolio.
• Serve existing clients and actively develop new customer relationships.
• Develop and nurture strong relationships with existing clients to understand their requirements, preferences, and pain points.
• Gather and analyse customer feedback, needs, and requirements
• Propose solutions and sales presentations to showcase the value and address client questions head-on.
• Prepare and negotiate maintenance contract proposals, including: - Maintenance rates - Terms & conditions - Legal and customer-specific requirements
• Participate in open tenders and prepare all necessary documentation for submission.
• Review customer-issued contracts for special terms and conditions that differ from company standards.
• Act as a liaison between operations and commercial teams.
• Support digital business initiatives and transformation efforts.
• Stay current with industry trends, competitor activities, and customer feedback to identify new opportunities for improvement.
• Work closely with cross-functional teams to align efforts, leverage resources, and maximize sales opportunities to align service delivery with contract terms.
• Assist Credit Control Executive in pursuing overdue payments.
• Prepare monthly reports such as: - VFO - Unit Losses - Conversion Report - P21
• Ensure compliance to Schindler Organizational Norms, policies, procedures, and requirements of the Sales process.

Qualifications

• Diploma or Degree in Business, Engineering, or related field.
• Experience in service sales, contract management, or customer relationship roles.
• Strong negotiation and communication skills.
• Proficient in Microsoft Office and reporting tools.
• Ability to work independently and collaboratively across departments.
• Detail-oriented with strong organizational skills.