About Us

GUUD is a Singapore-based global trade technology company that develops digital solutions to simplify and streamline international trade processes. GUUD is a leading Infocomm Technology (ICT) solution and service provider in Asia, specialising in trade and logistics-related solutions to governments and enterprises worldwide, and manage trade more efficiently. Headquartered in Singapore, it has a significant international presence and is a subsidiary of the Japanese-listed EXEO Group, Inc.. The company's mission is to Trade for Good by making trade more accessible, efficient, and sustainable.

The Role

The Sales Admin Executive plays a vital role in supporting Sales Operations, including Sales Contract QA, billing processing, and selected Accounts Receivable (AR) activities, while ensuring the accurate, timely, and efficient execution of daily operational transactions. The role contributes to operational excellence, customer satisfaction, and effective cross-functional collaboration among the Operations, Sales, and Finance teams. The incumbent is responsible for maintaining compliance with internal policies, regulatory requirements, and process governance, while actively supporting process improvements and operational efficiency initiatives. The ideal candidate should possess strong organizational and analytical skills, attention to detail, problem-solving capabilities, proficiency in Microsoft Office (eg. Advance Excel) & SAP applications, and the ability to manage multiple priorities in a fast-paced environment. Additional administrative and ad hoc responsibilities may be assigned as required.

Key Accountabilities

Sales Support

Validate and reconcile sales orders and pricing; coordinate with operations, finance, and sales for timely fulfillment and posting.
Serve as primary contact for invoice-related inquiries; collaborate with internal teams to resolve issues promptly.
Prepare invoices, statements of account, track payments, and follow up on outstanding balances.
Month-End Closing: Ensure accurate and timely recording of payments and invoices in SAP.
Maintain strong relationships through clear communication and exceptional service.

Data Management & Reporting

CRM Maintenance: Update customer profiles and sales activity records.
Sales Reporting: Generate forecasts, KPI reports, and revenue analysis for management.
Document Management: Organize contracts, agreements, and customer records.
Process Compliance: Ensure adherence to audit and procedural standards.
Commission Calculation: Prepare and compute sales commission reports.
Generate reports for internal monitoring and QA purposes.

Administrative & Coordination

Internal Collaboration: Act as liaison between sales and other departments (finance, marketing, logistics) to ensure smooth operations.
Team Support: Assist sales and finance teams with reporting.

Ad Hoc

Execute ad hoc assignments and special projects in accordance with business needs and management directives.

Skills & Experiences

Minimum Diploma in business or related field preferred.
Background in sales support, administration, customer service, or AR roles.
Technical Skills: Advanced Microsoft Office skills; familiarity with ERP/CRM systems (SAP, Salesforce).
Strong written and verbal skills for client and team interaction.
Ability to manage multiple priorities and meet deadlines.
Ensure accuracy in records and transactions.
Proactive approach to resolving issues.
Thrive in fast-paced environments.
Excellent organizational skills with the ability to prioritize tasks and meet deadlines.

Sales Admin Executive (3 months contract role)

Sales Support Executive (1 year contract)