Contract-based Public Relations Officer (PRO)

Requirements:

. Minimum GCE O Level qualification.

. Fresh graduates are welcome to apply (on-the-job training will be provided).

. Proficient in spoken English and Mandarin to effectively communicate and liaise with a diverse group of residents and stakeholders.

. Pleasant, patient, and customer-oriented demeanor with good interpersonal skills.

. Ability to work well both independently and as part of a project team.

Job Responsibilities:

Resident Relations & Communication

. Act as the main point of contact for residents regarding all project-related matters.

. Prepare, issue, and display notices and circulars to keep residents informed of upcoming works and schedules.

Complaint Management

. Professionally handle, investigate, and resolve resident feedback and complaints (e.g., noise, dust, access issues).

. Maintain an accurate log of all inquiries and ensure timely follow-ups and closure.

Project Coordination

. Work closely with the project site team (engineers, contractors, safety officers) to understand daily operations and minimize community disruptions.

. Attend site meetings and conduct joint site walks with residents and contractors when necessary.