Accenture Global Operations is a core business unit of Accenture that helps organizations run better by delivering operational excellence at scale. Operating through a global network of Advanced Technology and Intelligent Operations centers, Global Operations supports clients and internal programs across industries by combining standardized processes, deep functional expertise, and technology‑enabled delivery.

It serves as a strategic hub for supporting regional programs and initiatives with a strong focus on execution, governance, and continuous improvement. Teams in Global Operations work across program management, business process delivery, analytics, and operations enablement-helping Accenture and its partners achieve consistent, high‑quality outcomes across the region.

The Work

The Program and Project Management Specialist support the delivery of large-scale social impact and community‑focused initiatives across the Asia Pacific region. This role plays a critical part in ensuring effective program execution, operational excellence, and strong stakeholder coordination across internal teams and external partners.

The successful candidate will contribute to program operations, governance, reporting, and communications, helping drive measurable outcomes across priority areas such as digital responsibility, online safety, cybersecurity awareness, economic advancement, and social inclusion.

What you will do

Program & Operations Management

• Provide end‑to‑end coordination and operational support for programs and initiatives across APAC

• Support program and grant leads in managing workflows, timelines, documentation, and approvals

• Coordinate with internal and external stakeholders to support due diligence, monitoring, and ongoing program governance

• Track, measure, and evaluate key performance indicators and success metrics to assess program impact

• Prepare presentation decks, reports, and supporting materials for leadership reviews and stakeholder engagements

• Provide administrative support related to budget tracking, contracting processes, and operational documentation

Social Impact & Stakeholder Engagement

• Support initiatives focused on underserved and marginalized communities, including areas such as digital responsibility (e.g., misinformation, online safety, cybersecurity)

• Collaborate with cross‑functional teams to ensure smooth program execution and aligned communications

• Support continuous improvement of program infrastructure, tools, and operational processes

Marketing & Communications Support

• Develop and maintain a portfolio of APAC program or participant case studies

• Support content creation for newsletters, email communications, presentations, and other program‑related materials

• Contribute to storytelling and communications efforts that highlight program objectives, progress, and impact

Minimum Qualifications

• Bachelor's degree or equivalent practical experience

• Relevant experience in program management, project management, operations, strategy consulting, or philanthropy

Preferred Qualifications

• Experience working with nonprofit organizations, social enterprises, or community‑based initiatives, particularly in economic advancement and/or digital responsibility

• Lived experience or professional exposure to socially and economically marginalized communities

• Strong ability to manage multiple stakeholders and communicate effectively in a fast‑paced environment

• Excellent written communication skills, with the ability to produce clear, concise, and error‑free emails, documents, and presentations

• Strong project and program management skills with exceptional attention to detail

• Demonstrates humility and a community‑centered mindset, with a strong commitment to collaboration and listening

• Strong storytelling capabilities, with the ability to translate program outcomes into compelling narratives for diverse audiences