Contract Admin, Operations HGNJ

We are hiring Contract Admin, Operations to be outsourced to our clients from reputable organisations.

Apply now!

Job Responsibilities:

. Accurately key in customer orders into the relevant system, including prescription details, lens type and frame specifications.

. Verify order information against original prescriptions, order forms or supporting documents before submission.

. Support the Operations team in managing daily order volumes and prioritising urgent or time-sensitive orders.

. Follow up with relevant team members to clarify incomplete, inconsistent or unclear order information before processing.

. Identify, flag and promptly correct keying errors to minimise downstream errors in production, edging or delivery.

. Maintain accurate and up-to-date records of orders keyed, processed and packed.

. Ensure order documentation is complete and properly maintained according to established procedures.

. Support other administrative activities relating to order fulfilment and daily operations.

. Receive and open incoming parcels, including frames and other items from retail stores.

. Check parcel contents against relevant order, delivery or collection lists and report discrepancies, missing items or incorrect deliveries.

. Sort, label and organise incoming frames and operational items for easy identification and retrieval.

. Prepare outgoing parcels and completed orders for rider collection and delivery.

. Check completed edging jobs for accuracy and completeness before packing.

. Pack completed orders neatly and securely for collection or delivery.

. Support stock and job movements, including shelving, restocking and organising items.

. Maintain a clean, organised and safe receiving and packing area.

. Ensure operational activities comply with established SOPs, quality requirements and safety guidelines.

. Provide ad-hoc operational support as required.

Requirements:

Minimum NOA Level.

1-2 years of experience in order processing, warehouse operations, logistics or customer operations.

Experience in the ophthalmic or healthcare industry would be advantageous but is not essential.

Strong attention to detail and accuracy.

Able to organise and prioritise multiple tasks in a fast-paced operational environment.

Good customer service and communication skills.

Able to work independently with appropriate guidance and minimal supervision.

Proficient in Microsoft Office applications.

Familiarity with ERP, Warehouse Management Systems or Order Management Systems would be advantageous.

Adaptable and willing to learn processes across multiple operational functions.

Able to commit to working hours:

Monday to Friday: 9.00am - 5.30pm

Saturday: 9.00am - 1.00pm

Preferably able to commence by November 2026.

Able to commit to contract duration: 1 year.

All interested candidates are invited to email your resume in MS Word format to:

[Confidential Information]

Please include your full working experience, education background, notice period and expected salary.

Quek Jing Qian

Outsourcing Team

Ref Code: #HGNJ

Recruit Express Pte Ltd

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We regret to inform that only shortlisted candidates will be notified.