Assist team Consumer, Retail Channels, Cards Tech Head in Retail Banking Applications-related projects and solutioning activities and ensure successful delivery and support of the project.
Involve in the discussion with Retail Banking division stakeholders on business application enhancements, to understand business requirements, participate in developing an effective and efficient solution.
Involved in the technology related solution and delivery for Retail Banking Applications (Credit Cards, Loan Originating System, Digital Forms and Workflow).
Provides support to System Integration Testing (SIT) and User Acceptance Testing (UAT), prior to production implementation
Schedule and support production maintenance activities, such as software deployments, security patches and operating system patches
Attend to production problems on timely manner and escalating to management whenever required. Work closely with external vendors and internal IT partners effectively in carrying out required assignments
Compliance with external/internal regulatory requirements, internal control standards and group compliancy policy.
Contribute to proper application documentation to build the knowledge assets for the Bank
Ensure proper application documentation and signoff
Participate actively in Department and Bank's initiative and activities
Participate in Department and other related project meetings (when necessary) and provide business/technical/application suggestions/solutions
Requirements:
Min. Bachelor's degree and preferably majoring in Computer Science, Computer Engineering or Information Systems.
Any professional certificate whether as business analyst/ architect/ technical like ITIL, middleware certification is good to have
Min. 8-10 years in the same role/capacity in Application Management
Knowledge in application management and SDLC, ITIL/COBIT processes in a banking environment
Experience in support and troubleshooting for Production and UAT/SIT (coordination and hands-on)
Good sense in new technologies landscape
Good communication skill and ability to present technical proposals to stakeholders
Understanding of application infrastructures including hardware, storage, network, databases
Experienced in any of the following areas will have added advantageAWS and related technologies Microservices, API Gateway Web development technology knowledge in areas like HTML, JavaScript, CSS, jQuery, Backbone.js Linux and Windows
