Responsibilities
JOB DESCRIPTION
- Assist team Consumer, Retail Channels, Cards Tech Head in Retail Banking Applications-related projects and solutioning activities and ensure successful delivery and support of the project.
- Involve in the discussion with Retail Banking division stakeholders on business application enhancements, to understand business requirements, participate in developing an effective and efficient solution.
- Involved in the technology related solution and delivery for Retail Banking Applications (Credit Cards, Loan Originating System, Digital Forms and Workflow).
- Provides support to System Integration Testing (SIT) and User Acceptance Testing (UAT), prior to production implementation
- Schedule and support production maintenance activities, such as software deployments, security patches and operating system patches
- Attend to production problems on timely manner and escalating to management whenever required. Work closely with external vendors and internal IT partners effectively in carrying out required assignments
- Compliance with external/internal regulatory requirements, internal control standards and group compliancy policy.
- Contribute to proper application documentation to build the knowledge assets for the Bank
- Ensure proper application documentation and signoff
- Participate actively in Department and Bank's initiative and activities
- Participate in Department and other related project meetings (when necessary) and provide business/technical/application suggestions/solutions
Requirements
- Min. Bachelor's degree and preferably majoring in Computer Science, Computer Engineering or Information Systems.
- Any professional certificate whether as business analyst/ architect/ technical like ITIL, middleware certification is good to have
- Min. 8-10 years in the same role/capacity in Application Management
- Knowledge in application management and SDLC, ITIL/COBIT processes in a banking environment
- Experience in support and troubleshooting for Production and UAT/SIT (coordination and hands-on)
- Good sense in new technologies landscape
- Good communication skill and ability to present technical proposals to stakeholders
- Understanding of application infrastructures including hardware, storage, network, databases
- Experienced in any of the following areas will have added advantage
- AWS and related technologies
- Microservices, API Gateway
- Web development technology knowledge in areas like HTML, JavaScript, CSS, jQuery, Backbone.js
- Linux and Windows
About Us
With operations that span 15 different markets across the region, the opportunity to expand your experience, test your capabilities, and exhibit your resilience is ample.
#teamCIMB is always keen to welcome the ones who are ready to make that very special difference for themselves and the bank.
