Consultant, Solutions Design, APAC

About Us

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 350,000 employees, we provide solutions for an almost infinite number of logistics needs.

DHL is part of the world's leading postal and logistics company Deutsche Post DHL Group, and encompasses the business units DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight and DHL Supply Chain.

We connect people and improve their lives. And we do it by being uncompromisingly customer-centric and delivering excellence day in and day out. By bringing people together and making life simpler – for our customers, our employees, our investors, and our society – we help make the world a better place.

Being The Logistics Company for the World goes well beyond our global presence in over 220 countries and territories, or our tireless pioneer spirit when it comes to new markets. It also extends beyond our unique ability to offer a remarkable range of logistics solutions – from mission-critical express deliveries to economical freight transportation, from taking the complexity out of customs to managing the complexity of global supply chains and everything in between.

We want to be the logistics company people turn to – the first choice not only for all shipping needs, but also the first choice for career and investment opportunities, and being the global benchmark for responsible business practice.

Responsibilities

We are seeking a Solutions Design professional to develop innovative, scalable, and commercially viable supply chain solutions that drive customer growth and operational excellence. Working closely with Business Development, Operations, and Key Account teams, you will translate customer requirements into end-to-end logistics solutions while ensuring strong commercial outcomes and implementation success.

• Design and develop end-to-end supply chain, warehousing, transportation, and value-added service solutions for new business opportunities and contract renewals.
• Manage solution design deliverables across projects
• Model scenarios of current and future operational solutions & present and advise alternative cost benefit analysis & value models
• Advise the customer in new & innovative solutions which address the customer needs and demonstrate clear solution fit
• Support the development of a commercial framework for proposed solution with Business Development & Key Account Managers in order to achieve the Company's growth, contract retention and continuous improvement objectives.
• Subject matter expert in specific solutions design skills and sector-specific skills/ tools e.g. Go Green-VAS
• Provision of solutions/ analytical support for implementation/ re-engineering needs for key/ strategic projects as assigned
• To establish optimal costing/ commercialization for New/ Existing business
• Engage and work closely with operations team on implementation of assigned projects
• Engage and work closely with Business Development and sector team on proposing solution design needs
• Ensure our proposed solutions can provide the highest levels of operational safety
• Champion assigned practise/ solution subject matter expertise- build depths via research and application, team development & training, engagement on relevant projects
• Outline solutions and commercial proposals in appropriate formats for presentation to internal / customers. Participate in customer presentations where required
• Develop and maintain good and effective communication across the business
• Actively seek to understand and apply innovation be it facility, fleet, technology or safety to solutions
• To lead and coach the assigned Solution Design (SD) team members (country/ Regional Office) on specific skills / project needs
• To lead / support the SD workstream in the pursuit of new business/ renewal of existing ones
  
  

Requirements

• Bachelor's Degree or Master's Degree in Supply Chain, Logistics, Engineering, or a related discipline.
• 3 to 7 years of experience in supply chain solutions design, transport management, or pre-sales consulting within the logistics industry.
• Strong knowledge of warehousing, transportation, and end-to-end supply chain operations.
• Experience in logistics network modelling, warehouse design, and transport optimization.
• Proficiency in at least one supply chain modelling or simulation tool.
• Advanced Excel and data analytics skills.
• Strong commercial, problem-solving, and stakeholder management capabilities.
• Experience working across diverse cultures and multiple countries within a regional or global environment.
• Excellent communication and presentation skills with the ability to engage customers and cross-functional teams.