Working Summary:
- Monday - Friday, Office Hours
- East location
- Attractive remuneration package
Job Description
- Develop and execute commercial strategies that support business growth, profitability, and market expansion.
- Lead and manage the tender process, business and commercial function to achieve revenue targets, customer acquisition goals, and retention objectives.
- Work with team to create or curate new relevant products and services
- Oversee business support functions such as sales operations, performance reporting and internal process governance.
- Ensure seamless coordination between sales and back-office teams to enhance efficiency and effectiveness.
- Establish and monitor service standards, SLAs, and quality assurance metrics across all customer interactions.
- Lead initiatives to improve overall service delivery performance in customer fronting operations.
- Build and lead a high-performing, cross-functional team covering sales, support, and quality management.
- Coach, mentor, and develop team members to drive engagement and performance.
Requirements:
- Bachelor's degree in Business Administration, Sales, Marketing, or a related field
- Proven track record of achieving sales targets, leading cross-functional teams, and driving service excellence.
- Strong analytical, strategic, and leadership capabilities.
- Excellent stakeholder management, communication, and problem-solving skills.
Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.
We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy
Kellyn Lim Cheng Yen
Registration Number: R21103033
AlwaysHired Pte Ltd
EA License No: 24C2293
