Cloud Operations Lead

Role Summary
We are seeking a Cloud Operations Lead to manage and mentor a team of cloud and systems engineers responsible for delivering reliable operational support for cloud environments. This role combines leadership with handson involvement in cloud operations, incident and problem management, and ensuring service excellence.

Key Responsibilities

• Lead and coach a team of 6-10 engineers, including System Administrators, Endpoint Administrators, and Cloud SysOps Engineers.

• Oversee daily operational activities including change, incident, problem, and vulnerability management.

• Serve as the primary point of contact for customer operational issues and ensure timely resolution.

• Assign and manage team workload to ensure efficient task distribution and outcomes.

• Proactively coordinate with cloud service providers, OEMs, and other partners on technology and operational improvements.

Skills & Experience Required

• Minimum of 5+ years of experience in enterprise IT operations or cloud operations leadership.

• Strong understanding of IT service management frameworks such as ITIL and operational best practices.

• Familiarity with security and compliance standards in cloud environments.

• Excellent communication and interpersonal skills for crossfunctional collaboration.

• Broad technical knowledge spanning system administration, networking, cybersecurity, IAM, or related domains.

• Experience with enterprise tools such as Tenable, CyberArk, NetBackup, Splunk, Palo Alto, and endpoint protection platforms is advantageous.

  Work Location: North

  (EA Reg No: 20C0312)

  Please email a copy of your detailed resume to [Confidential Information] for immediate processing.

  Only shortlisted candidates will be notified.