Company Overview
A charming boutique physiotherapy clinic located near Botanic Gardens since 2009, Myphysio Pte Ltd offers personalized care with a focus on patient comfort and professional service.
Job Summary
As a Clinic Receptionist at Myphysio Pte Ltd, you will manage patient interactions, schedule appointments, handle payments and insurance verification, and support clinic operations to ensure smooth, efficient service delivery.
Responsibilities
- Greet patients and visitors warmly to create a welcoming clinic environment
- Answer phone calls promptly and provide accurate information to callers
- Schedule and confirm patient appointments efficiently to optimize clinic workflow
- Collect and verify patient information and insurance details accurately for record-keeping and billing
- Process patient payments and maintain accurate financial records
- Collaborate with physiotherapists and healthcare staff to support patient care and clinic operations
- Manage sensitive patient data with attention to detail and confidentiality
- Use Microsoft Office applications (Word, Excel, PowerPoint) to prepare documents and reports
- Adapt to and learn new technologies such as electronic medical records and billing software
- Prioritize tasks and multitask effectively in a fast-paced clinic setting
- Cover additional workdays as needed, maintaining flexibility in scheduling
Preferred competencies and qualifications
- Prior experience as a receptionist or in a similar role within a healthcare setting
- Strong customer service and interpersonal skills demonstrated through patient interactions
- Excellent verbal and written communication skills in English proficiency in Mandarin or dialect is preferred but not mandatory
- Minimum education level of GCE O Levels or equivalent
Other Information
- Work schedule: 2-3 workdays per week, with flexibility to cover additional days as required
- Clinic hours: Weekdays 8:45am-6:30pm, Saturday 8:45am-1:15pm
- Please email resume with recent photo to [Confidential Information]
- Only shortlisted candidates will be contacted for face-to-face interviews
