Client Partner

About the Company

iCompaz is a trusted Singaporean technology services provider, powered by global and comprehensive expertise. We have the distinction of being a Joint Venture of two globally respected institutions, Infosys and Temasek.

Our service offerings span Intelligent Operations & Cybersecurity, Digital Business Transformation, and Technology Adoption & Implementation. We focus on building intelligent, secure, and scalable operations through AI, Automation, and proactive cyber resilience, while reimagining business models and customer experiences with data‑driven strategies, agile platforms, and integrated ecosystems. At the same time, we accelerate the adoption of next‑generation technologies — from cloud and AI to emerging platforms — guided by a culture of innovation and growth.

We serve a comprehensive client network spanning multiple industries and are helping clients meet the challenges of the digital economy in Financial Services, Retail, Transportation and Logistics, Telecommunications, Healthcare and Public Sector, among others.

Client Partner – Large Account (Telecom)

Location: Singapore

Experience: 12–20 years

Employment Type: Permanent

Role Type: Individual Contributor

About the Role

We are seeking a seasoned Client Partner – Large Account to own and grow a strategic Telecom account from an IT services and consulting perspective.

This is a hands‑on senior individual contributor role with end‑to‑end ownership of a marquee client relationship. The Client Partner acts as the single point of accountability — responsible for business growth, CXO relationships, deal shaping, and delivery alignment.

This role is ideal for professionals who have built their careers within IT services or consulting firms and are comfortable operating at the intersection of sales, delivery governance, and executive engagement.

Key Responsibilities

Account Ownership & Growth

• Own the end‑to‑end relationship for a large Telecom client
• Develop and execute a long‑term account strategy to grow wallet share
• Identify new opportunities across IT services, digital, cloud, and managed services
• Act as a trusted advisor to senior client stakeholders

CXO Relationship Management

• Build and sustain relationships with CIO, CTO, COO, and Business Leaders
• Lead executive meetings, governance forums, and business reviews
• Represent the client's voice internally and manage escalations proactively

Consultative Sales & Commercial Ownership

• Lead opportunity qualification, deal shaping, proposals, and negotiations
• Own revenue targets, margin, and forecast accuracy
• Drive closure of complex, multi‑year, multi‑tower IT services deals

Delivery & Cross‑Functional Alignment

• Work closely with delivery leaders to ensure execution excellence
• Ensure SLA adherence, quality outcomes, and customer satisfaction
• Collaborate with legal, finance, solutions, and leadership teams

What We're Looking For (Mandatory)

• 12–20 years of experience in an IT services / consulting organization
• Proven experience selling IT services to Telecom clients
• Prior roles such as Client Partner, Account Partner, Account Director
• Experience owning large, complex enterprise or telecom accounts
• Strong background in consultative, solution‑led selling
• Comfortable engaging CXO‑level stakeholders
• Strong commercial, negotiation, and stakeholder management skills

iCompaz is a Joint Venture between Infosys Limited and Temasek Holdings, both global leaders in their respective industries, and the JV was created exclusively to bring Digital Transformation capabilities and global skills to the ASEAN market. Temasek Holdings is a global investment company headquartered in Singapore. Infosys is a global leader in next-generation digital services and consulting, headquartered in Bangalore, India. We take pride in our fair employment opportunity. You are welcome at iCompaz regardless of age, race, gender, religion, marital status and family responsibilities, or disability. We offer an inclusive and diverse workplace environment to support your career aspirations. We have a strong emphasis on continuous learning to your professional and personal growth. If you are looking for an opportunity where you would be able to make an impact with what you are good at, and at the same time being able to explore any other area that interests or motivates you, WE'VE GOT YOU COVERED!