Process payment clearing operations, including sending, receiving, and transferring remittances and SWIFT messages for commercial banking transactions.
Handle customer remittance applications submitted by Retail Banking, Remittance Team, and other departments.
Manage enquiry cases and ensure prompt follow-up on matters escalated to other teams or branches.
Perform daily download, upload, and archiving of files and reports via the G3 platform.
Support annual routine testing for MEPS+ and G3 systems.
Register and maintain local GIRO agreements, Reciprocal Mutual Agreements (RMA), and PayNow agreements.
Monitor end-of-day balances of internal accounts.
Coordinate with other business departments to optimize systems and procedures, including testing enhancements.
Assist with ad hoc responsibilities as assigned by the Department Head, Deputy Head, or Team Leader.
Requirements
Bachelor's degree in Banking, Finance, or a related discipline.
Hands-on experience with SWIFT, MEPS+, IBG, FAST, and PayNow.
Strong understanding of account entries and settlement processes.
Proficient in MS Office applications.
Proactive, detail-oriented, and able to work under pressure in a fast-paced environment.
Strong sense of responsibility and adherence to company policies and regulations.
