Cleaning supervisor

Job Summary

Lead and supervise cleaning teams to deliver high-quality servicesby ensuring compliance with safety and service standards, managing clientrelationships, and optimizing operational workflows for workplace cleanlinessand client satisfaction.

Responsibilities

• Inspect cleaning equipment daily to ensure operational readiness and safety compliance
• Coach and develop Service team members to enhance performance and adherence to service standards
• Coordinate and liaise with clients at the worksite to address needs and maintain strong working relationships
• Manage client complaints and feedback by investigating issues and implementing timely resolutions
• Reassign tasks dynamically to optimize team productivity and respond to changing operational demands
• Inspect daily cleaning work to verify quality and compliance with established procedures.
• Monitor and enforce compliance with cleaning procedures, workplace safety regulations, and contract requirements
• Track cleaning material inventory levels and initiate reordering to maintain uninterrupted service delivery
• Plan and schedule daily work assignments for cleaners to ensure efficient coverage and task completion
• Analyze and resolve operational problems promptly to maintain service continuity and quality standards
• Submit detailed daily cleanliness reports documenting work progress and issues encountered.
• Supervise and guide a team of cleaners to ensure effective task execution and adherence to standards
• Train cleaners and team leaders on service standards to maintain consistent quality and client satisfaction