Chief Operating Officer (COO)

The Opportunity

We seek a strategic and execution-focused Chief Operating Officer (COO) to optimize our global operations, drive scalability, and translate vision into measurable results. You'll own end-to-end operational excellence, enabling rapid growth while ensuring alignment with our strategic goals.

Key Responsibilities

Strategic Leadership: Define and execute long-term strategy aligned with company vision, market opportunities, and competitive dynamics.

Operational Strategy: Design and implement scalable processes across departments (Sales, Product, Supply Chain, Customer Success, IT).

Performance Metrics: Establish KPIs, OKRs, and dashboards to monitor efficiency, quality, and growth drive data-driven improvements.

Cross-Functional Leadership: Align Product, Engineering, Sales, and Support teams to accelerate GTM execution and customer satisfaction.

Cost & Resource Optimization: Streamline workflows, manage budgets ($X+ million P&L), and negotiate vendor contracts to maximize ROI.

Risk & Compliance: Ensure operational resilience, regulatory adherence (e.g., ISO, GDPR, SOX), and business continuity planning.

Technology Enablement: Oversee deployment of systems (ERP, CRM, BI) to automate workflows and enhance decision-making.

Talent Development: Build and mentor high-performing operations teams foster a culture of accountability and innovation.

Qualifications & Experience

Proven Leadership: 10+ years in senior operations roles (e.g., VP Ops, GM, COO), with 5+ years in [industry: Tech/Manufacturing/Healthcare].

Scale Expertise: Track record of optimizing operations in high-growth environments (e.g., scaled teams from 50500, expanded to 3+ regions).

Process Mastery: Deep experience in Lean, Six Sigma, Agile, or equivalent frameworks certified (e.g., PMP, CSCP) preferred.

Financial Acumen: Expertise in budgeting, forecasting, and P&L management for $X+ million business units.

Tech-Savvy: Proficiency with modern ops tools (e.g., NetSuite, Salesforce, Jira, Tableau).

Stakeholder Skills: Adept at influencing C-suite peers, board members, and cross-functional teams.