Change Management Consultant

The Change Management Consultant (Program) plays a pivotal role in supporting large-scale organisational change initiatives within program environments. This individual is responsible for developing, implementing, and guiding change management strategies that maximise employee adoption, minimise resistance, and ensure the realisation of program objectives. The consultant works closely with program leadership, stakeholders, and project teams to ensure seamless transitions and sustainable change.

Key Responsibilities

• Develop and execute comprehensive change management strategies and plans for program-level initiatives, including communication, training, stakeholder engagement, and resistance management.
• Conduct impact assessments, identify key stakeholders, and analyse organisational readiness for change.
• Collaborate with program managers, project leads, and subject matter experts to integrate change management activities into the overall program plan.
• Design and deliver effective communication plans and materials tailored to various stakeholder groups.
• Facilitate workshops, focus groups, and training sessions to support knowledge transfer and capability building.
• Monitor adoption, track progress, and provide regular updates to program sponsors and leadership teams.
• Identify and mitigate risks and issues related to change adoption and stakeholder engagement.
• Support the development of new processes, tools, and behaviours required to achieve program outcomes.
• Evaluate change effectiveness and recommend continuous improvement opportunities.

Required Qualifications and Experience

• Bachelor's degree in Business, Human Resources, Organisational Development, or related field. Advanced degree preferred.
• Proven experience (typically 3+ years) in change management within large-scale programs or transformation projects.
• Certification in change management methodologies (e.g., Prosci, ADKAR, or equivalent) preferred.
• Strong understanding of program management principles and their intersection with change management.
• Excellent communication, facilitation, and stakeholder management skills.
• Ability to work effectively in dynamic, matrixed, and cross-functional teams.
• Experience in data analysis, impact assessments, and reporting on change initiatives.

Key Competencies

• Strategic thinking and problem-solving
• Relationship building and influencing
• Resilience and adaptability in the face of ambiguity
• Strong presentation and facilitation skills
• High level of emotional intelligence and empathy
• Results-oriented and proactive approach