Centre Manager

Brief Summary

Join a dynamic team dedicated to enhancing the well-being of seniors through effective management of Active Ageing Centres. This role offers the opportunity to lead community initiatives that create a supportive environment for seniors.

Responsibilities

• Oversee daily operations and performance of multiple Active Ageing Centres, ensuring efficient service delivery for seniors. Manage day-to-day administration and programming of a specific centre, including a community caf, to ensure safe and engaging experiences. Directly lead and cultivate a cohesive team of supervisors to foster a positive work culture. Collaborate with staff to align practices and uphold consistent service standards across centres. Develop, review, and ensure compliance with standard operating procedures and emergency plans. Monitor centre performance indicators, ensuring timely reporting to management and relevant authorities. Coordinate facility maintenance and procurement while resolving operational issues promptly and cost-effectively. Plan and optimize manpower deployment across centres to enhance operational efficiency. Oversee community caf operations, including budgeting, supplier management, and volunteer involvement. Manage outreach and engagement initiatives tailored to community residents, ensuring innovative program designs. Supervise volunteer management processes, including recruitment, training, and database maintenance. Strengthen partnerships with community stakeholders and facilitate seamless service referrals.

Requirements

• Diploma or Degree in Social Work, Gerontology, Nursing, or a related healthcare field. Minimum of 5 years of relevant experience in operations management, stakeholder engagement, and team leadership. Experience in caf or restaurant management is advantageous due to the integrated community caf within the centre. Strong interpersonal skills, with a passion for engaging and working with seniors.