Case Manager

• Managing potential client referral and conducting home visits to assess eligibility for intake into SCS services.
• Work with partner agencies and stakeholders, referring the clients and/or caregivers to those that can address their needs such as financial aid, healthcare, therapy etc.
• Providing information on details of services to new clients and their caregivers as well as family members.
• Engaging clients in a professional and respectful manner to understand needs and build rapport with clients and caregivers.
• Compiling and providing timely submission of reports to the management and relevant external agencies for continuity of care.
• Assist to conduct monthly financial waiver assessments and 6-monthly reviews to ensure the maintenance of well-being of clients.
• Attend to feedback and queries from clients and caregivers.
• Other ad hoc duties if applicable.

Qualifications

• At least a Diploma/Degree in Social Service, Psychology, Counseling or any other related disciplines.
• 1 to 3 years of experience in case management, social services, or related field.
• Strong communication, organisation, problem-solving, and advocacy.