Managing potential client referral and conducting home visits to assess eligibility for intake into SCS services.
Work with partner agencies and stakeholders, referring the clients and/or caregivers to those that can address their needs such as financial aid, healthcare, therapy etc.
Providing information on details of services to new clients and their caregivers as well as family members.
Engaging clients in a professional and respectful manner to understand needs and build rapport with clients and caregivers.
Compiling and providing timely submission of reports to the management and relevant external agencies for continuity of care.
Assist to conduct monthly financial waiver assessments and 6-monthly reviews to ensure the maintenance of well-being of clients.
Attend to feedback and queries from clients and caregivers.
Other ad hoc duties if applicable.
Qualifications
At least a Diploma/Degree in Social Service, Psychology, Counseling or any other related disciplines.
1 to 3 years of experience in case management, social services, or related field.
Strong communication, organisation, problem-solving, and advocacy.
