Carpark Administrator (Kaki Bukit)

Key Responsibilities:

• Oversee and monitor the daily operation of the car park.
• Manage parking space allocations and maintain accurate records of tenants, visitors, and reserved slots.
• Process payments, validate parking tickets, and reconcile daily cash or system transactions.
• Issue and deactivate parking access cards or passes.
• Handle inquiries, complaints, and requests from customers, tenants, and visitor professionally.
• Coordinate with security and maintenance teams to ensure safety, cleanliness, and functionality of the car park.
• Prepare daily/weekly/monthly parking reports, including revenue, occupancy, and incident logs.
• Monitor and report any damages, malfunctions, or violations (e.g., unauthorized parking, safety hazards).
• Support audits and ensure compliance with internal policies and local parking regulations.
• Assist in implementing parking policies, signage, and traffic flow improvements.

Requirements:

• Previous experience in administrative, customer service, or parking operations roles.
• Proficient in MS Office (Excel, Word) and familiar with parking or access control systems.
• Good written and verbal communication skills.
• Strong attention to detail, organization, and record-keeping ability.
• Ability to handle multiple tasks and work independently or as part of a team.