- Key Duties and Responsibilities
- Guest Interaction:Greet guests, present menus, explain daily specials, and make personalized menu recommendations.
- Order Management:Take accurate food and drink orders, communicate them to the kitchen staff, and ensure they are prepared correctly.
- Service Delivery:Serve food and beverages to tables promptly and courteously, ensuring correct placement and presentation.
- Table Maintenance:Set up tables with linens, silverware, and glasses, and maintain a clean and tidy dining area.
Required Skills and Qualifications
- Customer Service Skills:Strong interpersonal skills to engage with guests and provide excellent service.
- Communication:Clear verbal and active listening skills to understand and convey information effectively.
- Multitasking:The ability to manage multiple tables and tasks simultaneously in a demanding, fast-paced environment.
- Attention to Detail:Accuracy in taking orders, handling payments, and maintaining the presentation of food and dining areas.
- Physical Stamina:The endurance to stand, walk, and carry trays for extended periods.
- Teamwork:The ability to work collaboratively with colleagues to achieve common goals.
- Basic Math Skills:Essential for processing payments and managing transactions accurately.
- Menu Knowledge:Familiarity with menu items, ingredients, and potential allergens to provide accurate information.