Cafe Manager / Assistant Manager

Job Responsibilities:

. Oversee daily operations, ensuring smooth and efficient service delivery.

. Implement, enforce, and maintain brand and outlet SOPs to enhance productivity and service quality.

. Ability to resolve issues and address customer complaints effectively.

. Conduct regular performance evaluations, offering coaching and feedback to enhance team performance.

. Monitor and ensure the highest standards of food safety, hygiene, and quality are consistently upheld.

. Respond to customer trends, needs, comments, and problems to ensure a quality experience and boost future sales prospects.

. Create, and implement promotional ideas to attract more guests and increase local market sales.

Requirements:

. Diploma in Hospitality Management or a related field.

. Ability to set priorities, plan, organize, and delegate tasks effectively.

. Leadership skills to motivate and develop staff while ensuring the achievement of goals.

. 2-3 years of managerial experience within the F&B industry

. Strong multitasking skills

. Ability to thrive in a fast-paced environment

. 5-day workweek with availability on weekends

. Attractive high commission structure